Using this website
Privacy policy
This Policy combined with our terms and conditions forms the ‘User Agreement’ of this website (www.weareneo.com). Please ensure that you read the Terms and Conditions in conjunction with this policy.
We take your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you.
Neo Creative Limited may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy was last updated on the 23 May 2018.
What information do we collect?
We collect three kinds of information from visitors to this website: queries and feedback; CVs from people interested in working with us; and site usage information which is collected in log files.
Cookies usage policy
Our website, like lots of websites, uses cookies. Cookies are small data files that we place on your computer, they help our website work better and you to have a more enjoyable browsing experience.
They improve things by:
• remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
• remembering information you’ve given (eg your postcode) so you don’t need to keep entering it
• measuring how you use the website so we can make sure it meets your needs
The cookies aren’t used to identify you personally. They’re just here to make the site work better for you. However if you don’t want the cookies on your computer, you can manage and/or delete these small files as you wish.
To learn more about cookies and how to manage them, visit AboutCookies.org.
Cookies on this website
Our website uses a widget from ShareThis which facilitates the sharing of pages/links from this website across various social networks such as Facebook and Twitter. Pages with these embedded share buttons may set a cookie from this third party website. The ShareThis service only personally identifies you if you have separately signed up with ShareThis for a ShareThis account and given them your consent. You can read the ShareThis privacy policy here: http://sharethis.com/privacy. This page also explains how you can opt out of the tracking aspects of the ShareThis Service if you wish to.
Our site also uses Google Analytics cookies:
• _UTMA – This randomly generated number is used to determine unique visitors to our site – Expires after 2 years.
• _UTMB – This randomly generated number works with _utmc to calculate the average length of time users spend on our site – Expires after 30 minutes.
• _UTMC – This randomly generated number works with _utmb to calculate when you close your browser – Expires when you close your browser.
• _UTMZ – This is a randomly generated number and information about how the site was reached (e.g. direct or via a link, organic search or paid search) – Expires after 6 months.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. You can read Google’s privacy policy here: http://www.google.com/analytics/learn/privacy.html
Consent
By using this website you consent to the terms of our online privacy policy.
Website privacy policy – Neo Creative Limited, owner of www.weareneo.com
1 Introduction
Neo Creative Limited takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made.
2 The information we collect
Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.
3 Why we collect it
We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally. Depending upon your selections for our data protection questions we may arrange for you to be sent information about related products and services from us and carefully selected third parties (see section 4). You may update the answers to your questions at any time.
4 Who we disclose it to
4.1 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.
4.2 If you give your consent, we will pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.
4.3 In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.
4.4 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.
5 Data Protection
Neo Creative Limited is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at www.dpr.gov.uk.
6 Security
Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
7 Accessing and updating your personal information
We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish.
8 Questions?
If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please email hello@weareneo.com. We will endeavour to respond to you promptly.
Terms of use
1. Introduction
Use of this website and the services provided via it (“www.weareneo.com” are conditional upon you accepting the following terms and conditions. Unless otherwise specified, your acceptance of this User Agreement shall be indicated by your use of and/or registration with www.weareneo.com. www.weareneo.com is provided by Neo Creative Limited at 8 Beaconsfield Studios, 25 Ditchling Rise, Brighton BN1 5BH, and its suppliers. Neo is a company registered in England. Company Number 4612139. VAT Registration Number 812 3243 70. These terms and conditions and our Privacy Policy, (together the “User Agreement”) form our entire agreement with you in respect of non-chargeable use of www.weareneo.com and supersede any prior agreement or arrangement with you in respect of www.weareneo.com. If a company name is inserted in your registration request, then the User Agreement shall be between us and that company and accordingly unless the context otherwise requires, references to “you” and “your” in this User Agreement shall also be to that company. The purchase of [goods/services] from us is subject to our Terms and Conditions of Purchase. If there are any updates to this User Agreement or to the Terms and Conditions of Purchase, we will bring this to your attention on the home page of www.weareneo.com.
2. Availability of www.weareneo.com
We will endeavour to ensure that www.weareneo.com is available 24 hours per day without any interruptions. However, we reserve the right to make www.weareneo.com unavailable at any time or to restrict access to parts or all of www.weareneo.com without notice. www.weareneo.com is a general information service. We will endeavour not to make it misleading, but we cannot represent that the information accessible on or via www.weareneo.com is accurate, not-misleading, complete or up to date.
3. Use of www.weareneo.com
www.weareneo.com is designed for your personal, non-commercial use and you must not use it in any other way without our consent. Except as permitted under applicable law, you must not use, copy, translate, publish, licence or sell www.weareneo.com or any materials or information in www.weareneo.com or the structure, overall style and program code of www.weareneo.com without our consent. If you wish to make a request for consent, please contact webmaster@weareneo.com.
4. Your contributions
You agree to only use www.weareneo.com for lawful purposes and that any information that you provide in connection with, or which forms part of, www.weareneo.com will be, as far as you are aware, true and accurate and will not infringe any copyright or trade mark, or any right of privacy, publicity or personality or any other right, whether registered or unregistered, of any other nature or any person, or be obscene or libellous or blasphemous or defamatory and you agree to indemnify us against all claims, proceedings, damages, liabilities and costs, including legal costs arising out of your breach of this term. We cannot make any assurances about the information or contribution made by any other user and you should exercise caution before acting or otherwise relying upon any information you obtain via the www.weareneo.com.
5. Links
www.weareneo.com includes links to other internet sites. Without limiting what we say elsewhere, we make no representations or warranties about those sites or their content, nor that the links work. If you wish to link to www.weareneo.com you may only do so at https://www.weareneo.com. Details of our linking arrangements may be obtained from hello@weareneo.com.
6. Data protection
It is your responsibility to ensure that that you give us an accurate and valid e-mail address and other contact details and tell us of any changes to them, however we cannot make any assurances about any other user you may meet using the www.weareneo.com. We comply with all applicable Data Protection laws in the UK. For a description of how we use your personal data, please see our Privacy Policy.
7. Intellectual property
www.weareneo.com, its style and structure, and the materials and information on www.weareneo.com of www.weareneo.com are protected by copyright and other intellectual property rights, and may not be used by you except as expressly provided in this User Agreement. The authors of the documents in www.weareneo.com assert their moral rights. www.weareneo.com and Neo are the intellectual property of Neo Creative Ltd.
8. Our liability
Since a substantial part of www.weareneo.com is both free and available to all, it is a condition that your use of www.weareneo.com is at your own risk. We shall not be liable to you or in breach of this User Agreement for any delay or failure to perform any obligation if the delay or failure is due to a cause beyond our reasonable control including, without limitation, the blocking or restricting of information to and/or from our network.
Except as expressly provided in this User agreement, we disclaim any further representations, warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill. Save as provided below, we disclaim all and will not be liable in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this User Agreement or the www.weareneo.com for: (i) consequential, indirect or special loss or damage; or (ii) any loss of goodwill or reputation; or (iii) any economic losses (including loss of revenues, profits, contracts, business or anticipated savings), in each case, even if we have been advised of the possibility of such loss or damage and howsoever incurred.
Our maximum liability to you in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this User Agreement or the www.weareneo.com shall be limited to £50. Notwithstanding any other provision of this User Agreement, we will be liable to you without limit for any death or personal injury caused by our negligence and to the extent that liability arises under Part 1 or section 41 of the Consumer Protection Act 1987 and for liability arising from statements made fraudulently by us.
9. Small print
Either of us may terminate this User Agreement at any time. You may not transfer any of your rights or delegate any of your obligations under this User Agreement without our prior written consent. If we fail to enforce any provision of this User Agreement, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion. Nothing in this User Agreement shall confer on any third party any benefit or the right to enforce any term of the User Agreement. This User Agreement is governed by English law and any dispute connected with this agreement is subject to the exclusive jurisdiction of the English courts. Nothing in this User Agreement affects your statutory rights as a consumer.
10. Complaints
If you believe that your intellectual property or other rights are being infringed by the www.weareneo.com, or if you are dissatisfied with www.weareneo.com or any aspect of our service, in the first instance please contact hello@weareneo.com or on +44 [0]330 223 6556
Accessibility
Everyone is welcome to our Neo site, and we want to create a place anyone can explore regardless of technology or ability.
We’re working hard to make our website as easy to navigate and accessible as possible. If you’d like some help with how to get the most from online exploring the My Computer My Way page is a really good place to start
The World Wide Web Consortium have put together Web Content Accessibility Guidelines 2.0 which offer a wide range of recommendations for making Web content more accessible.
We’re aiming for level ‘Double-A’ of these standards with our website, to make content accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these.
Sometimes we fall a little short on some areas within our website. We know we can do more and are looking for ways to improve accessibility across all areas of our site.
If you experience any difficulty exploring the www.weareneo.com website, get in touch by emailing us hello@weareneo.com or call us on +44 [0]330 223 6556
Neo:Creative Ltd is a company registered in England & Wales – Company Number 4612139. Registered address: Gribin Fach, Lon Caeaugwynedd, Llanfyllin Powys SY22 5HU