Kelly Smith

Strategic & creative partner

Kelly is a writer, brand strategist and creative director with a usefully diverse background in communications.

She learned her craft writing and editing business publications, picking up awards for carefully curated magazines and media work. After a few years as a freelance journalist, covering issues as disparate as LGBTQ+ rights, business sustainability, and the arrival of the smoking ban in pubs, she segued back into brand and communications, leading a digital content team while seeking out projects with purposeful organisations — including an edifying run as an arts charity consultant and trustee — until her path led to Neo.

As a partner and co-owner, Kelly’s strategic, creative and collaborative leadership has inspired the team to achieve more for the issues close to our hearts. She will ask the questions that drill down into what really matters, excavating compelling truths that inspire profound social and environmental change. Grasping the bigger picture while exercising obsessive attention to detail, she’s dedicated to turning these insights into stories that unite people around purpose.

Kelly is credited with editing Hidden Stories, an Arts Council funded graphic novel moving people to think differently about mental health and invisible illness.

 

Special power
Translating complex ideas into creative connection points. Kelly can take the most complicated of subject matter and find the simplest, most urgent way of making it matter to people.
What makes her happy
The sea — swimming in it, wakeboarding on it, watching starlings in murmuration over it. Travel adventures, especially those involving art, food and drink, and nature. Reading a good book or seeing a good film then talking about it over a good beer. Finding interesting new ways to frame things through words and photos.
In her own words
Language has always had the power to manipulate, oppress and divide people — just as it has the power to enlighten, empower and connect us. Though our work, I want to contribute to a more optimistic narrative for the world to live by.